Setting custom ringtones
When the Ring Tone is selected as a Destination Type, enter the following into the Destination field:
For AASTRA phones:<Bellcore-drX> - where X is a number of the ring tone, usually [1-5]
For CISCO phones: <Bellcore-drX> - where X is a number of ring tone
For LINKSYS phones: Enter a name for the ring tone, Simple-5 or Classic-2 for example
For POLYCOM phones: You need to edit sip.cfg and ipmid.cfg. In the sip.cfg file, look for the line with these variables:
<alertInfo voIpProt.SIP.alertinfo.1.value="SIP".alertInfo.1.class="8" …>
'value' and 'class' are important. With 'class' you choose which ring class you will use, when you set 'value' as sip header.
In this specific case, sending SIP header with the value 'sales' [SIPAddHeader(Alert-Info: Sales)] will cause the telephone to use a ring tone which is set in class 8 in ipmid.cfg file. In ipmid.cfg, class 8 line looks like this:
<SALES se.rt.8.name="Sales" se.rt.8.type="ring" se.rt.8.ringer="3" se.rt.8.callWait="6" se.re.8.mod="0">
So in our case, the phone will use ring tone No. 3.
Signs like empty spaces or " signs are not allowed in ring tone names, but they can be used with a backslash in front ( like \" ). Most phones support only default, not custom ring tones.