Knowledgebase

Before setting up your Apple TV, make sure you have the following equipment:

• An Atlas Networks Internet connection
• An Apple ID - If you do not have an Apple ID, you can create one for free here - How to create a new Apple ID - Apple Support
• A TV or other display with an HDMI port
• An HDMI cable (4k capable devices require an HDMI 2.0 or later comparable version)

Device-specific setup instructions are available on the Apple website.

• 3^rd Generation: https://support.apple.com/kb/HT210092
• 4K / HD: https://support.apple.com/en-us/HT205358#appletv4kappletvhd

After setting up your device, download the Atlas Networks TV from the App Store.

1. Click the blue App Store icon on the Apple TV home page or search “App Store” using the search field at the top of the screen.
2. After opening the App Store, search for “Atlas Networks TV”.
3. Highlight the Atlas Networks TV app and click on it to begin downloading.
4. After the download is complete, open the app and log in to your account using the credentials provided in your welcome email.

Make sure you're connected to your Atlas Networks provided Internet. Atlas TV needs to be connected to an Atlas Networks home internet connection in order to access the entire TV lineup.